Operational Efficiency, Cost Management & Knowledge Transfer in Vietnam 

In previous episodes, we’ve explored how Vietnam offers unmatched opportunities in sectors like e-commerce, trade, consulting, and outsourcing. Now, in Episode 7, we turn our focus to operational efficiency and cost management—two of the most significant advantages of doing business in Vietnam. For foreign investors from Singapore and Hong Kong, Vietnam provides a unique opportunity to optimize operational costs while benefiting from the country’s rapidly evolving knowledge transfer capabilities. Whether you’re looking to improve your supply chain, reduce overhead, or foster innovation, Vietnam offers a cost-effective and strategic environment to scale and grow your business. 

This episode will explore how Vietnam’s low operational costs, skilled labor force, and growing knowledge transfer ecosystem can be leveraged to drive long-term profitability and efficiency gains. We will provide you with detailed examples and real-world data to show how businesses can achieve significant cost reductions while simultaneously gaining access to cutting-edge expertise. Through these examples, you will see how Vietnam stands out as a favorable destination for businesses looking to improve their bottom line while positioning themselves for future growth. 

1. Cutting-Edge Cost Management: Vietnam’s Low Operational Overhead

One of the most compelling reasons to establish a business in Vietnam is the low operational cost base. Whether it’s labor, real estate, or logistics, the costs in Vietnam are significantly lower than in neighboring Southeast Asian countries or Western markets. For example, wages in Vietnam are 30-40% lower than in countries like China or the Philippines, providing companies with a significant cost advantage while maintaining high standards of work quality. 

In a highly competitive global market, companies are always looking for ways to optimize costs without compromising on quality. Vietnam’s cost structure presents a major competitive edge in this regard. Companies that set up operations in Vietnam can realize immediate savings in labor costs, real estate, and overhead. This cost advantage makes it possible for foreign investors to allocate more resources toward innovation, business development, and market expansion. 

A prime example of this is Samsung, which has successfully capitalized on Vietnam’s low-cost environment. The company built large-scale operations in the country, reporting a 25% reduction in production costs due to Vietnam’s lower labor expenses and logistical savings. This cost efficiency has had a profound impact on Samsung’s success in Vietnam. In 2021, the company’s Vietnamese facilities contributed to over $65 billion in export turnover and accounted for more than 50% of its global smartphone production. In Q1 2024, these same facilities reported a US$1.2 billion profit, further showcasing the financial benefits of operating in Vietnam. Foreign investors can leverage this environment to optimize their own operations, reinvest savings, and scale their businesses. 

2. Streamlined Supply Chain Management: Efficiency Gains through Localized Production

Vietnam’s strategic location in Southeast Asia offers businesses direct access to global supply chains while benefiting from reduced transportation and material costs. The country’s robust infrastructure, including its world-class port facilities, well-maintained roads, and modern airports, has made Vietnam a critical node in global supply chains. The relatively low transportation costs and efficient logistical infrastructure help businesses save money while improving delivery times. 

With its advantageous position and infrastructure improvements, Vietnam provides a significant opportunity for companies to streamline their supply chains. Companies can move goods more quickly and cost-effectively compared to other regional hubs, contributing to an enhanced bottom line. 

A major example of this is Nike, which established production facilities in Vietnam to reduce manufacturing costs and shorten its supply chain. Nike’s investment in Vietnam helped the company reduce costs by up to 20% compared to China. The country’s well-developed logistics infrastructure enabled Nike to deliver products to market more quickly, a key factor in maintaining global competitiveness. Through localized production, Nike has been able to meet the demands of international markets while reaping substantial cost savings. 

This shift also presents a massive recruitment opportunity for firms offering remote talent placement. As Vietnamese workers increasingly access global job markets without needing to relocate, international companies can benefit from the cost savings associated with hiring remote workers. Businesses can leverage the talents of a growing workforce while keeping costs down and maintaining high operational efficiency. 

3. Knowledge Transfer & Skill Development: Building an Innovative Workforce

As Vietnam’s economy grows, there is a rapid increase in knowledge transfer, particularly in areas like engineering, IT, and digital services. The country’s expanding pool of skilled professionals makes it easier for foreign investors to tap into a highly trained and innovative workforce. By establishing operations in Vietnam, companies can benefit from local partnerships, collaborations with universities, and industry-specific training programs that facilitate knowledge transfer. 

In addition to the cost savings Vietnam offers, businesses can access cutting-edge expertise and foster innovation. The country’s growing educational infrastructure ensures that companies can continually upgrade the skills of their workforce to meet evolving technological demands. 

A prime example of this is Intel’s investment in Vietnam. The company established a large facility in Ho Chi Minh City focused on chip assembly and testing. Through collaborations with local universities and investment in skill development programs, Intel not only benefited from Vietnam’s cost advantage but also helped develop a skilled local workforce. This fostered an environment of knowledge sharing and innovation that benefitted both Intel and the local community. As a result, Intel’s Vietnam-based operations accounted for over 50% of Intel’s global assembly and testing activities. 

This example demonstrates how foreign companies can tap into Vietnam’s skilled labor force while driving innovation through knowledge transfer. By working with local partners, companies can ensure that they have access to top-tier talent that helps them stay competitive in global markets. 

4. Efficient Technology Integration: Leveraging Vietnam’s Growing Tech Ecosystem

Vietnam’s government and private sector are heavily investing in technology infrastructure to support digital transformation across industries. The Vietnam Digital Transformation Program is one such initiative that aims to enhance the country’s technological capabilities and encourage businesses to adopt advanced digital tools for supply chain management, customer service, and more. 

The government’s commitment to digital infrastructure, paired with private sector investments in technology, makes it easier for businesses to integrate advanced technologies into their operations. Whether it’s artificial intelligence, data analytics, or automation, companies in Vietnam can leverage cutting-edge technologies to streamline their operations and improve efficiency. 

An example of this is L’Oréal’s establishment of its largest production facility in Southeast Asia, located in Vietnam. The company utilized Industry 4.0 technologies to automate its production processes, incorporating AI-powered systems for better demand forecasting. This technological integration resulted in a 30% increase in operational efficiency and a 20% reduction in production costs within just two years. By adopting these advanced technologies, L’Oréal was able to maintain a competitive edge in the market while reducing costs and improving operational outcomes. 

For companies looking to improve their operational efficiency, Vietnam’s rapidly growing tech ecosystem offers a wealth of opportunities to incorporate new digital solutions into their operations at a lower cost than other regions. 

5. Building a Sustainable and Scalable Business Model: Long-Term Profitability Through Knowledge & Cost Efficiency

In addition to cost savings and technological innovation, Vietnam is increasingly focused on sustainability and green business practices. The country’s regulations and incentives for green projects and renewable energy investments make it an attractive option for businesses seeking to build a sustainable, scalable model. 

Sustainability is a key concern for many global companies, and by establishing operations in Vietnam, businesses can reduce their environmental impact while optimizing their operational costs. Vietnam’s growing focus on sustainability makes it easier for companies to integrate environmentally friendly practices into their operations, helping them meet global standards for corporate responsibility. 

For example, Nestlé Vietnam has leveraged its local operations to implement energy-efficient technologies, reducing its energy consumption by 25% over the last five years. These sustainability efforts not only lowered operational costs but also improved Nestlé’s brand reputation among environmentally conscious consumers. As businesses become more focused on sustainability, Vietnam offers a favorable environment for companies looking to reduce costs while adhering to global environmental standards. 

Conclusion:

Vietnam presents extraordinary opportunities for businesses looking to optimize operational efficiency and reduce costs. With a low-cost labor force, a growing technological infrastructure, and a rapidly developing pool of skilled professionals, Vietnam offers foreign investors a perfect environment to improve profit margins, enhance competitiveness, and leverage knowledge transfer for long-term growth. Whether you are looking to optimize your supply chain, reduce overhead, or foster innovation, Vietnam’s unique combination of low operational costs and a skilled workforce makes it an ideal destination for businesses to scale and thrive. By strategically leveraging these advantages, companies can position themselves for long-term profitability and success in a global marketplace. 

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